Privacy Policy

Overview

At tb88, we take your privacy seriously. This Privacy Policy explains what personal information we collect from players registered or visiting our platform, how that information is used, and the measures we take to keep it secure. By accessing or using tb88, you acknowledge that you have read, understood, and agree to the practices described in this document.

This policy applies to all users of tb88 including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other region of Bangladesh. We are committed to transparency, data minimization, and ensuring that your personal information is handled lawfully and responsibly at all times.

Information We Collect

We collect personal information through various means when you register, deposit, play games, or interact with tb88's platform. The categories of information we may collect include:

• Identity information: full name, date of birth, nationality, and government-issued identification (for KYC verification purposes).
• Contact information: email address, mobile phone number, and residential address (city or district within Bangladesh).
• Financial information: transaction records, deposit and withdrawal amounts in BDT, and payment method details (bKash, Nagad, Rocket, or bank account references — but never your full mobile wallet PIN).
• Technical information: IP address, device type, operating system, browser type, and session activity logs.
• Behavioral information: game history, betting patterns, session duration, and feature usage on the tb88 platform.

We collect only the information that is necessary to provide you with a safe, lawful, and fully functional gambling experience. We do not collect sensitive personal information such as racial or ethnic origin, religious beliefs, or medical records unless legally required.

How We Use Your Information

tb88 uses the personal data we collect for the following legitimate purposes:

• Account registration and identity verification (KYC): to confirm that you meet the 21+ age requirement and are eligible to use the platform.
• Processing financial transactions: to handle deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels securely and accurately.
• Customer support: to respond to your queries, resolve account issues, and assist with responsible gaming requests.
• Platform improvement: to analyze usage patterns, fix technical issues, and enhance the overall experience on tb88's cricket betting, slots, and live casino offerings.
• Fraud prevention and security monitoring: to detect suspicious activity, prevent unauthorized account access, and protect the integrity of the platform.
• Promotional communications: to notify you of bonuses, tournament updates (BPL, T20, IPL), and seasonal offers — only where you have opted in to receive such communications.

Sharing of Your Information

tb88 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data only in the following limited circumstances:

• Service providers: trusted third-party processors who assist tb88 in operating the platform — such as payment processing partners (bKash, Nagad, Rocket) and identity verification services — who are contractually obligated to protect your data.
• Legal obligations: when required by applicable law, a court order, or a regulatory authority to disclose information for lawful purposes.
• Business transfer: if tb88 undergoes a merger, acquisition, or asset sale, your data may be transferred to the successor entity, subject to the same privacy protections described here.

We require all third parties to respect the security of your personal information and to treat it in accordance with applicable data protection standards. We do not permit third-party service providers to use your personal data for their own purposes beyond what is strictly necessary.

Cookies and Tracking Technologies

tb88 uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files placed on your device that help us remember your preferences, keep you logged in securely, and analyze site traffic patterns. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You may configure your device or browser to refuse cookies; however, doing so may limit certain functionality on tb88. We do not use cookies to track your activity across third-party websites or to build advertising profiles of you.

Payment Data and Financial Security

All payment transactions on tb88 are processed through encrypted, secure channels. When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, or any other supported payment method, the transaction data is protected using SSL (Secure Socket Layer) encryption to prevent interception by unauthorized parties.

We do not store your full mobile banking credentials or complete card numbers on our servers. Payment partner integrations comply with applicable security standards. You are responsible for maintaining the confidentiality of your own account login credentials and mobile banking PINs.

Data Retention

tb88 retains your personal information for as long as your account remains active or as long as is necessary to fulfill the purposes outlined in this Privacy Policy. If you close your account, we will retain certain records for a minimum period as required to comply with legal obligations, resolve disputes, and enforce our agreements.

Transaction records and KYC verification documents are retained for longer periods in line with financial record-keeping requirements. Once the retention period expires, your data is securely deleted or anonymized.

Your Rights Over Your Data

As a tb88 user, you have the following rights in relation to the personal information we hold about you:

• Right of access: you may request a copy of the personal data we hold about you.
• Right to rectification: you may request that inaccurate or incomplete personal data be corrected or updated.
• Right to erasure: in certain circumstances, you may request the deletion of your personal data, subject to any legal retention requirements.
• Right to opt out of marketing: you may unsubscribe from promotional emails or SMS notifications at any time by contacting our support team.

To exercise any of the above rights, please contact us using the details provided in the Contact Us section below. We will respond to all verified requests within a reasonable timeframe and in accordance with applicable data protection principles.

Security of Your Information

tb88 employs industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include SSL encryption for all data transfers, access control systems that limit staff access to personal data on a need-to-know basis, and regular security reviews of our platform infrastructure.

While we take all reasonable precautions, no system is completely immune to security risks. If you suspect that your tb88 account has been compromised or that you have received a fraudulent communication claiming to be from tb88, please contact our support team immediately at [email protected].

Age Restriction — 21+ Only

tb88 is strictly an adult gambling platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect personal information from persons under the age of 21. If we discover that a user under 21 has registered an account, we will immediately suspend that account, reverse any transactions where possible, and delete the personal data associated with it. Parents and guardians are encouraged to use parental control tools to prevent underage access to online gambling services.

Changes to This Privacy Policy

tb88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered users via their registered email address and update the effective date at the bottom of this page.

Your continued use of tb88 after any such update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you remain informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data we process, please contact our support team. We are committed to resolving all data-related enquiries promptly and professionally.

Reach us at: [email protected] — our team is available to assist you every day of the week.